Terms of Service

Last updated: July 7, 2026

These Terms of Service ("Terms") govern your use of the website and services provided by Good Neighbor Heat and Air ("Company," "we," "us," or "our"). By using our website, requesting an estimate, scheduling service, or communicating with us by phone, text message (SMS), or email, you agree to these Terms.

1. Our Services

Good Neighbor Heat and Air provides heating, ventilation, and air conditioning (HVAC) repair, installation, and maintenance services in the Tulsa, Oklahoma metro area. Pricing shown on our website is an estimate; final pricing is confirmed at the time of service.

2. SMS / Text Messaging Program

By providing your mobile phone number to Good Neighbor Heat and Air — whether through our website forms, over the phone, or in person — you consent to receive text messages (SMS) from us at the number provided, including appointment confirmations, service reminders, estimate follow-ups, promotional offers, and customer service messages. Message frequency varies. Message and data rates may apply.

Consent to receive text messages is not a condition of purchase. You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a one-time confirmation text and will not send any further messages, unless you re-subscribe. Reply HELP at any time for assistance, or contact us directly at (918) 992-4299.

Carriers are not liable for delayed or undelivered messages. We are not responsible for delays or failures in delivery of text messages that are beyond our reasonable control.

3. Website Use

You agree to use our website only for lawful purposes and in a manner consistent with all applicable local, state, and federal laws and regulations. You agree not to misuse our forms, calculator tools, or contact information for spam, fraud, or any unauthorized commercial purpose.

4. Estimates & Scheduling

Estimates provided through our online calculator or contact forms are informational and non-binding. Actual pricing is determined following an on-site evaluation by a licensed technician. Scheduling a service request does not guarantee a specific appointment time; we will confirm all appointments directly with you.

5. Limitation of Liability

To the fullest extent permitted by law, Good Neighbor Heat and Air shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our communications with you.

6. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after any changes constitutes acceptance of the updated Terms.

7. Contact Us

If you have questions about these Terms or our SMS program, please contact us:

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